FAQ

Answers to your frequently asked questions.

What does it cost to be a Spa Girls Club member?
It is absolutely free to be a Spa Girls Club member and no club card is required! All we ask for is a valid email so that you become a verified subscriber of the site. Occasionally, we may request demographics information to better serve you, which is completely optional.

Why do I have to subscribe?
Your email is required so that you can make a purchase, access your account and download vouchers. You will also be subscribed to our email list so that we can notify you of new deals. You can unsubscribe at any time.

Your deals are awesome! How do I claim a deal?
We know, right? To snag a deal, simply click the “Buy it!” button. You will be asked to create a user account, which takes just seconds. Payment is quick and easy and you’ll immediately receive a verification of your purchase and instructions on how to print and use your voucher.

What is your refund policy?
If for any reason, you change your mind about your purchase, we will refund your money within seven (7) days of your purchase. No questions asked! After the seven-day period and up to 30 days after your purchase, we will issue you credit points for the value of your purchase that you can use toward a future deal.

What if I forgot my Paypal password?
Follow our checkout process and when you get to the Paypal page, supply your payment information. After submitting your information, Paypal will display a message that you already have an account associated with your credit card. Click on the option that allows you to continue without logging in and you are all set!

Where do I get my voucher?
You can access your voucher by visiting the My Accounts menu. Click on the Download button to view and print your voucher.

Once I buy a Spa Girls Club Deal, what do I need to do to use it?
Your voucher is just like a gift certificate. Print out your voucher and bring it with you on the day of your appointment.

When can I use my deal?
You can use your voucher anytime after your purchase it and before the voucher expiration date. Expiration dates are noted in the Fine Print section of each voucher.

Can I buy a Spa Girls Club Deal as a gift?
Absolutely! To purchase one of our vouchers as a gift:

  • Click on Buy on the voucher you would like to purchase.
  • Review your order and click on the Checkout button.
  • On the Purchase screen, click on the box next to Add Gift Recipient(s).
  • Enter the gift recipient's name and complete your purchase.

Once your purchase is complete, you can download the voucher and print it to give to the recipient or print it as a PDF and email it to him/her. The voucher will display the recipient's name along with "Purchased by:" and your name.

Do I have to use the entire face value amount of the certificate in one visit?
Yes. Unless stated otherwise, there is no credit or cash back for the unused portion. Be sure to enjoy the full value or bring a friend along to help you spend it.

Can I combine my Spa Girls Club Deal with any other discounts, coupons or special offers?
No, unless the deal specifies otherwise, they cannot be combined with other offers or discounts.

Is the website safe and secure?
Absolutely! We have gone to every effort to ensure the most secure transaction process available. Your credit card information is transmitted by SLL directly to a secure electronic vault. Rest assured, your credit card information is never stored on our servers.

How do I know that the merchant will honor my voucher?
Arizona Spa Girls partners with reputable businesses that we contract with to ensure your voucher is honored. If for any reason the merchant does not comply with our contract, we will refund your voucher for up to 30 days after the date of purchase.

What happens if the business closes before I use my voucher?
Your voucher is backed by a full 30-day money back guarantee if the business closes within 30 days of the featured deal. If the business closes after the 30-day period has expired, we will issue credits for the value of your purchase that you can use toward a future Spa Girls Club deal.

How can I get my business featured on SpaGirlsClub.com?
Easy enough! Apply to become an approved merchant and we’ll take it from there.

FAQ - Frequently Asked Questions

Get Your Password - Retrieve your password and edit your account settings.

Login to Your Account - Log in to your account and view your account settings.

My Account - View and edit your account settings, purchases and vouchers.

Privacy Policy - Your privacy is important to us.

Redeem Gift Certificate - Redeem a gift certificate sent to you by someone else.

Register New Account - Register, view and edit your account settings

Subscribe - Subscribe to this website here. You can always unsubscribe from a link at the bottom of every email we send.

Terms and Conditions - Our terms and conditions of use of this site.

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